Episode 72 – Jeanette Barlow of IBM Sterling

Published by Maria Charalambous on


Episode 72 – Jeanette Barlow of IBM Sterling

Jeanette Barlow of IBM Sterling

On this episode, I am joined by Jeanette Barlow of IBM. Jeanette is the Vice President of Strategy & Offering Management for IBM’s Sterling team. We discuss the current state of supply chain during the COVID-19 Pandemic and how IBM is helping their customers to create a smarter supply chain to get through the current situation and also reduce their vulnerabilities for the future.

Key Takeaways

  • IBM Sterling is a supply chain focused software suite that gives you end to end visibility utilizing real-time insights based on your different systems as well as AI that looks into different environmental factors that could impact your supply chain. Based on these datasets the Sterling platform is able to give you recommendations on how to avoid disruption in your supply chain and even identify opportunities to pivot to help identify growth opportunities during disruptions.
  • With the current pandemic we are seeing a lot of change in consumer behavior for all categories of consumer due to the shut downs and certain businesses not being open or having limited supply. The model for obtaining goods is changing significantly as we see more orders online, more businesses doing curbside pickup and additional fulfillment models being utilized. Jeanette discusses how there is an opportunity for companies to utilize these different distribution models to more effectively manage their inventory. If there is increased visibility to where inventory is available then it can be fulfilled from those different channels. For example, a warehouse may be out of stock but a retail store may have some stock, in this case the order should be able to be fulfilled from the retail store just like it would be from the warehouse.
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